Privacy and registration statement
Data protection and registration statement
1. Data Controller
Name: TietoTiimi Oy
Contact information: Visakoivunkuja 7 A 2 40520 Jyväskylä
Business ID: 3496775-4
Email: asiakaspalvelut@tietotiimi.com
Phone number: 044 246 9918
2. Purpose and basis for processing personal data
We process personal data for the following purposes:
Providing the service:
- Organizing IT support and managing reservations.
Customer relationship management:
- Contact with customers.
- Invoicing and payment processing.
Marketing and communications:
- With the customer’s consent, we may send newsletters and marketing material.
Compliance with legislation:
- Retention of data for legal obligations.
Legal basis for processing
The processing of personal data is based on one of the following legal grounds:
- Contract implementation: Providing the service and maintaining the customer relationship.
- Consent: Marketing communications and other voluntary information.
- Legal obligation: Storage of billing information in accordance with the Accounting Act.
- Legitimate interest: Customer service and business development.
3. Information to be recorded in the register
We collect the following personal data:
- Name
- Contact information (phone number, email address, address )
- Booking and customer history
- Billing and payment information
- Any other additional information provided by the customer
4. Data transfers and transfers
Information will not be disclosed to third parties without the customer’s consent, unless required by law.
We may use trusted subcontractors (e.g. website or billing system service providers) to process data on our behalf. We contractually ensure that the subcontractors comply with our data protection obligations.
Data will not be transferred outside the EU or EEA unless safeguards approved by the EU Commission are in place (e.g. a data protection framework or standard contractual clauses).
5. Data retention
We only retain personal data for as long as is necessary to fulfill the purpose of the processing or to comply with legal obligations.
For example, billing information is retained for the period required by the Accounting Act. Customer information may be retained after the customer relationship ends if necessary for legal obligations, claims processing, or service development.
6. Rights of the data subject
The customer has the right:
Check your personal data
Correct incorrect data
Delete data (”right to be forgotten”)
Restrict data processing
Object to data processing
Transfer data from one system to another
File a complaint with the supervisory authority (in Finland: Office of the Data Protection Ombudsman)
Requests regarding the exercise of rights must be sent in writing to the controller at Visakoivunkuja 7 A 2, 40520 Jyväskylä.
7. Information security
We ensure data security by using up-to-date technical and organizational security measures. These include, among others:
Secure communications
Access control
Training staff in data protection matters
8. Cookies and website analytics
e use cookies on our website to improve your user experience. We use cookies to collect information, for example, about the number of visitors to the website and their behavior.
The customer can manage cookie settings in their browser settings or through the cookie manager on our website.
Third-party analytics services:
We may use third-party analytics tools, such as Google Analytics, which may collect information about user online behavior. In these cases, the data is processed anonymized and individual users are not identified.
9. Contact information and further information
For more information about data protection, please contact:
Email: asiakaspalvelut@tietotiimi.com
Phone: 044 246 9918
This privacy policy was updated on February 5, 2025.